Average Reviews:
(More customer reviews)We have used Krups thermal carafe coffee makers for years, needing to replace them every few years because of hard water problems. We bought a Zojirushi BD-15 and it leaked water from the reservoir like a sieve, from the base of the unit. We then bought this Krups and were disappointed as soon as we started to use it. First, the lid of the coffee maker pops open to expose the basket and the fill chamber, which is a small opening in the back right corner. This isn't so bad by itself, except that you can't fill the reservoir with the carafe because the lid sufficiently obstructs the fill opening, particularly if you use the carafe which needs to be almost fully inverted because of its design. We had to use a separate container for this step. The opening of the carafe is so narrow (2.5") you can't put a hand through it to clean it.
The clincher was that the coffee maker overflowed onto the counter as it was brewing (not from the top of the basket, but from the top of the carafe). Even with careful positioning of the carafe, the coffee would not enter the carafe without some cajoling. This was a hit or miss proposition and required us to watch carefully. We are going to send this model back. They should bring back the Model 229, which was a much better design.
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