Sunbeam HTM5 Tea Drop Hot Tea Maker 28oz Black/brushed Chrome Review

Average Reviews:

(More customer reviews)As an avid tea drinker, I was excited about ordering this new product. When it arrived, I couldn't believe that it worked just like a coffee maker and wasn't suited at all for tea.
1. It doesn't heat the water to boiling, which you need for good tea.
2. The tea never steeps, despite the advertising from Sunbeam. The water drips through the tea quickly, just as water drips through coffee grounds. I didn't see any difference in the settings on tea strength. All the tea is extremely weak, as when you just dunk a tea bag in warm water for a few seconds.
I called customer service at Sunbeam to find out if I was doing something wrong. The person I reached tried to work a machine himself, and then went to his supervisor. He finally said that my machine was working fine, so there was nothing to be repaired under my warranty. He asked me how long I expected the tea to steep, and I said that most teas recommend 5 minutes, but that this machine doesn't steep at all even at the highest setting. It just drips through, like a coffee maker, and so I felt their advertising was misleading. He said he would pass my complaint on, but there was nothing he could do for me. I could return it, he said, if I had a sales receipt.
That did not seem sufficient for me, so I am writing this review. I wish I had read the other ones before purchasing it! It is just a coffee maker that is over-priced and inaccurately advertised.

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Aroma AWK-161 Clar-i-Tea 1.7-Liter Electric Water Kettle and Tea Brewer Review

Average Reviews:

(More customer reviews)This is one of the few electric kettles I found with no plastic under the water line--although it does have a silicone gasket between the glass and metal parts. It boils fast and is reasonably easy to clean.
HOWEVER, it has a fatal flaw. The non-detachable mesh screen connected to the lid is not stainless steel. It visibly rusted within a week of purchasing the product. I called Aroma (the manufacturer) and they sent me a replacement, which started to visibly rust in 24 hours! This is not okay. Any metal in the product should be food grade stainless steel.

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With 1500 watts of power, this electric kettle quickly brings up to 1-3/5 liters of water to a roiling boil--great for hot chocolate, instant coffee, oatmeal, instant soups, noodles, baby formula, and more. Simply add water, close the lid until it locks securely into place, and push the power switch located on the power base. The uniquely designed appliance not only provides a tempered-glass carafe for viewing the boiling process, but it also comes with a stainless-steel tea infuser that accommodates both loose-leaf and bagged teas, making it possible to brew a variety of teas right in the pot after the water has boiled. Best of all, the unit's patented Strix electric connector delivers power to the kettle through its stationary base, which means the kettle can be lifted off the base for graceful pouring without the hassle of a cord. The kettle also swivels 360 degrees in either direction on its base, making it a comfortable choice for both right- or left-handed users. For safety and peace of mind, the unit automatically turns off once water comes to a boil or if the kettle's empty. Other highlights include an "on" indicator light, a cool-touch handle, a decalcification filter, an easy-to-clean design, and cord storage in the base. The electric water kettle and tea brewer measures approximately 9 by 7-2/7 by 8-3/5 inches and carries a one-year limited warranty.

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