10/02/2011

Wooden Wick Candle Review

Wooden Wick Candle
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(More customer reviews)
This review is about the service I received from Candle Moods, rather than the candle itself.
The candle came packed in LOADS of bubble wrap and had a huge FRAGILE sticker on it, but the post office kicked it around anyway, and the candle arrived damaged. I was going to chock it up to the sometimes downside of ordering online but I was contacted by Candle Moods and asked how I liked the candle.
I explained the situation - told them that it wasn't their fault - and they sent a replacement candle anyway! How's that for service?

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